1. Order Processing
Please allow 1-3 business days to process and ship your order. Expect an email within this timeframe to let you know your order is on the way with the relevant tracking details!
2. Delivery Timelines
Please allow 7-14 business days for our shipping partners to deliver your order. In most circumstances, your order should be delivered well before this timeframe. If any issues arise with delivery, please contact us as well as our shipping partners as soon as possible to ensure timely correction of any issues to prevent your order being returned back to us.
2. Handling Time and Shipping Costs
Orders are generally shipped within 1-3 business days using one of our partnered shipping companies like Delhivery, Blue Dart, India Post, etc. Shipping fees are calculated at 11.75% of order value. We do not ship outside of India at this time.
3. Free Shipping
A valid free shipping coupon is required for free shipping. We currently do not offer free shipping outside of special promotions.
4. Shipping Damages
In the event that your order arrives damaged in any way, please email us as soon as possible at welisten@gardeniawhispers.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
4. Questions
If you have any further questions, please don’t hesitate to contact us at welisten@gardeniawhispers.com or send us a message at gardeniawhispers.com/contact-us.