Legal

Order Cancellation, Returns & Refunds

Gardenia Whispers LLP  ·  Please read before placing your order

All sales are final, and no refund will be issued for orders delivered within operational parameters. If the product was received damaged, please follow the instructions below. If a refund is processed, it will be processed within 7 business days.

Final
All sales are final once delivered
7 Days
Refund processing time if applicable
Immediate
Contact us if item arrives damaged

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

Certain types of items cannot be returned. Non-returnable items include:

Perishable goods (spices) Custom products Special orders Personalized items

Please get in touch if you have questions or concerns about your specific item.

Get in Touch

Questions About Returns?

If you have any questions concerning our return policy, please reach out to us directly — we're happy to help.

📧 welisten@gardeniawhispers.com

🌐 gardeniawhispers.com/contact-us